Refund policy

We want you to love your purchase. If you're not completely satisfied, we're here to help.

### Returns

* Returns are accepted within **7 days** of receiving your order.

* Items must be **unused, unwashed, unworn, and in their original condition** with all tags and original packaging intact.

* Items showing signs of use, damage, or alteration are not eligible for return.

### Non-Returnable Items

The following items cannot be returned:

* Sale or clearance items

* Gift cards

* Personalized or customized products

* Intimate wear and accessories (where applicable)

### Refunds

* Once we receive and inspect your returned item, we'll notify you of the approval or rejection of your refund.

* Approved refunds will be processed to your original payment method within **5–7 business days**.

* Shipping charges are non-refundable unless the item received is damaged, defective, or incorrect.

### Exchanges

We only replace items if they are defective, damaged, or if you received the wrong product. Please contact us within **48 hours** of delivery with photos of the issue.

### Return Shipping

* Customers are responsible for return shipping costs unless the return is due to our error.

* We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.

### Contact Us

For any questions regarding returns or refunds, please contact our customer support team. We will be happy to assist you.