Shipping policy

Effective Date:** July 8, 2026

Thank you for shopping with us. We are committed to delivering your order safely and on time.

## Order Processing

* Orders are processed within **1–2 business days** after payment confirmation.

* Orders placed on weekends or public holidays will be processed on the next business day.

* You will receive an order confirmation and a shipping confirmation with tracking details once your order has been dispatched.

## Shipping Time

Estimated delivery times are:

* **Metro Cities:** 3–5 business days

* **Other Cities & Towns:** 5–7 business days

* **Remote Areas:** 7–10 business days

Delivery times are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.

## Shipping Charges

* Shipping charges, if applicable, are calculated and displayed during checkout.

* Free shipping may be offered on selected products or orders that meet the minimum purchase requirement.

## Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS (where available) so you can monitor your shipment.

## Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or additional charges caused by incorrect or incomplete addresses.

## Delayed or Lost Shipments

While we work with reliable courier partners, delivery delays may occasionally occur. If your order has not arrived within the estimated delivery time, please contact our customer support team, and we will assist you in tracking your shipment.

## Damaged or Missing Items

If your order arrives damaged or if any item is missing, please contact us within **48 hours** of delivery with your order number and clear photos of the package and product so we can resolve the issue promptly.

## Contact Us

If you have any questions about shipping or your order, please contact our

customer support team. We're happy to help.